An eSIM QR code can be used and scanned only once. No, once an eSIM profile is deleted from the phone, you can’t scan the same eSIM QR code into another phone. If I delete my eSIM profile from one phone, can I scan the eSIM QR code again into another phone? Quick note: When you delete your eSIM profile, you don’t cancel the line on the network, so you’ll continue to be billed.ġ2. You can delete your eSIM profile by going to your phone’s network/cellular settings and locating the line (eSIM profile) you want to delete. Upon upgrading, request a new eSIM from PhoneBox customer support at Can I delete my eSIM profile? When I upgrade my phone, how do I transfer the number associated to my eSIM to another phone? PhoneBox does not provide support for non-PhoneBox lines.ġ0. The other carrier must support eSIM functionality on the phone. Yes, PhoneBox customers can activate an eSIM from another carrier on their PhoneBox eSIM capable phone. Can I activate an eSIM from another carrier on my PhoneBox smartphone? When you return home, you can switch from your foreign carrier's eSIM to your local eSIM.ĩ. Yes, if available, customers can use a foreign carrier’s eSIM plan when travelling to countries outside of Canada if the network is compatible with the phone. When travelling, can I use a foreign carrier’s eSIM on my PhoneBox phone? Overage rates may apply if you exceed your allotment of data.Ĩ. How will I be billed for calls and text messages?Ĭalls and messages are billed according to the wireless plan associated with the line used at any given time. Our customer support will help you set up your existing number on an eSIM.ħ. To move one of your phone numbers to an eSIM, please contact our customer support at and request for eSIM. Can I transfer one of my phone numbers to an eSIM so that I can have both phone numbers on one phone? I currently have two mobile lines at PhoneBox on two phones. The default line can be changed in your phone settings.Ħ. Your usage will reflect the line that you have selected to use as the default at any given time. If both lines have mobile data, which one can I use and which one will show on my bill?īoth lines can access mobile data but only one line can access mobile data at any given time to prevent duplicating charges. If you receive a call on the other line while on a call using the first line, the incoming call will go to voicemail.ĥ. While on a call using one line, the other line is in standby. What happens when I receive a call on my secondary line while I’m on a call on my primary line?īoth lines can be connected to the network at all times. These labels can be customized and may vary depending on operating system and active carrier.Ĥ. How do I know which line I’m using at any given time?Įach line is individually labelled to differentiate between numbers. Do I need an active physical SIM in my phone to activate an eSIM?Ĭompatible Android Smartphone: No, a customer can activate a phone using an eSIM QR code on compatible Android phones on Android 10 and newer.Ĭompatible iOS Smartphone: At this time, compatible iOS smartphones require a physical SIM card to be activated first in order to provision the device warranty, after which you can switch to eSIM.ģ. Postpaid and Prepaid plans on the Rogers Network can be used with an eSIM.
0 Comments
Leave a Reply. |